![]() ![]() We certainly never saw that – of course you’ll get the odd person having a bad day, don’t we all, but 99% of our interactions were with smiling friendly staff eager and capable to help, even for any awkward food or drink requests (i.e. STAFF: I’ve seen people say that staff nowadays are less happy and/or less ‘capable’. GROUNDS: These remain well-kept and beautiful throughout – not just grass and trees, but real effort taken to manage and sculpt them, for example the white pebbles round the base of many of the plants / trees in Akumal really make them ‘pop’, they look even better now than before. RESORT SIZE / LAYOUT: This is one of the main factors that continues to draw us back – the fact that, as an Akumal guest, you can freely visit Tulum, Coba, and Sian Kaan, meaning 4 different hotels and grounds, all with different atmospheres, pool set-ups, surroundings, restaurants, evening shows etc, means that we feel as though we have so much variety here, you get to make choices about each day and evening, and that feels good and also seems to make the holiday last longer as no 2 days are the same unless you want them to be. Of course nothing is ever perfect, so we did have a few little gripes, but I’ll mention those later. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (no additional charge) Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casinīack for our 4th visit, a bit nervous that standards might have slipped, but generally thought that overall they have improved! Despite what some other reviews have said in recent months, we found the staff to be as friendly and helpful as ever, the grounds to be as beautiful as ever, the buffet food to be even better than previous visits, and generally most things to be fantastic for a hotel in this ‘range’. Paradisus Princesa Del Mar Resort & Spaįacilities and services 3 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an no additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 758 spacious Junior Suite Superior rooms. ![]()
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